I tried without success to calibrate an ONKYO PR-SC5508. The ONKYO is on latest software version. When I try to calibrate I have three kind of issues:
1. Sometimes after filling the IP-address, I hears the onkyo switching and it display Audyssey, but the software won't go further.
2. After filling the IP-address, the serial displayed in the software menu (MAC address from the ONKYO) is with 0 value.
3. I fill the Equipment Info menu and the software goes directly to menu Measurement for position 1 without going to Subwoofer Level Matching menu. At this stage if I click on Measure I hears the left test signal but I get the following error message displayed: "MultiEQ error communication with the device failed".
From the menu Measurement for position 1, if I use the back button, sometimes I can have the subwoofer level matching menu. Despite the fact in such case I can pass well this menu, I still have the error message listed on 3 when I go to the menu measurement from position 1.
I tried to connect my laptop on wi-fi or directly on the hub throug a LAN. I also tried with the latest software version 3.5 and also the previous one 3.4 without anymore success. I also tried with another laptop.
Do you have an idea what is going wrong?