LES faulty?

Just received my LES from Amazon...plugged it in and connected up...getting some sound from the speakers, but it is extremely muffled. Seems like the front-firing speakers aren't working at all...can feel the ports at the back pumping bass, and I'm getting all the low end, but there really doesn't seem to be anything coming from the front.

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    If you haven't already please contact technical support at (877) 655-4901 so they may further troubleshoot the problem with you.  If they are unable to help it will be escalated for a possible warranty return.  I apologize for the trouble!

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